FREQUENTLY ASKED QUESTIONS
Clarity builds confidence.
Transparent answers about coaching, rates, privacy, and fit—with room for your questions and your circumstances.
INDIVIDUAL COACHING RATES
$100
Historical standard rate for an individual coaching session of approximately 60 minutes. Rates and terms are confirmed before an engagement begins.
From $50
Historical case-by-case sliding scale. Availability, eligibility, and any multi-session discount are not guaranteed and must be discussed directly.
What happens in a coaching session?
We clarify goals, identify strengths and barriers, explore options, practice relevant skills, and agree on manageable next steps. Sessions are generally around one hour.
What does the ACES framework stand for?
Attitude & Approach, Connections & Communication, Energy (body, mind, spirit), and Strength & Skills. The deeper lens considers adversity, context, agency, and strategic action. Explore the full approach.
Are online sessions available?
Yes, by arrangement. Depending on availability and privacy considerations, limited Oʻahu in-person coaching may be discussed.
Can coaching help with adversity, parenting, or major transitions?
Coaching can support general goal-setting, communication, healthy routines, self-advocacy, personal development, and reflection. It does not treat trauma or mental health disorders and is not family therapy or legal consultation.
Do you provide psychotherapy, diagnosis, or legal services?
No. ACES offers coaching and mentoring. Dr. Carranza’s degrees and Washington attorney license are part of his professional background, but an ACES coaching engagement is not a clinical, psychotherapy, or attorney-client relationship.
How private are conversations?
Privacy expectations and relevant limits are reviewed in a coaching agreement. Ordinary email and public in-person settings cannot be assumed to be completely confidential. Avoid sending sensitive personal or health information in initial inquiries.
Do you accept health insurance?
No. Coaching is not represented as insurance-covered psychotherapy.
How many sessions will I need?
It depends on your goals. There is no required number of sessions and no promised outcome. Progress and fit can be reviewed throughout the engagement.
How do billing, cancellation, and refunds work?
Applicable payment, rescheduling, cancellation, refund, and communication terms are supplied and agreed to before paid sessions begin.
What happens if I need more specialized help?
If your needs call for clinical treatment, urgent assistance, legal representation, or another regulated service, an appropriately qualified provider or emergency resource is the right option. ACES email is not monitored for crises.
You can start with one honest question.
A free discovery conversation is a chance to explore coaching fit—not a commitment to buy anything.
